In my last couple of pieces, I’ve pointed out some examples of what not to do. Like, ever. Under any circumstances. There was a key and creepy difference between these two examples, though.
Both started out as honest, if incredibly short-sighted, mistakes. But one screw up was followed by a sincere apology. The other? Not so much.
It might be instructive to talk about how to say you’re sorry. Like all forms of communication, that’s storytelling. And because it deals with emotions and disappointment, it’s important that it be respectful storytelling. Continue reading
Confession time, my little chinchillas. I’m a nerd. No. I mean, I’m a nerd. A D&D playing, glasses wearing, bad-horror-movie-quoting nerd. Need proof? Here’s one of my four embarrassingly overburdened comic book shelves.
Which means, of course, I love Superman in any and all forms. Even the old TV show the Adventures of Superman, starring George Reeves. Even though something has always bothered me about the show.
It’s the criminals. They’re stupid. Continue reading
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Tagged ads, bad choices, branding, creepy, diversity, dumb, Forbes, George Reeves is cooler than you, Harvard Business School, marketing, McKinsey, multiculturalism, Seasalt and Co., storytelling, Superman
If you’ve been keeping an eye on all things marketing, you’ve probably seen mention of a crematorium owner in St. Louis who made a…uh…let’s go with confusing choice in their recent ad campaign.
They went full meme. But that wasn’t the problem. Continue reading
Facebook. Sweetie. Boychik. Come here. We have to have another chat. About the creepy.
You’re doing it again.
I know that you want to be all things to all people, and that now you have stockholders to earn for. And hey, new features build buzz and keep folks in the app, rather than zipping over to Yelp to find restaurants and reviews.
But you could maybe be not so stalker-y? Continue reading
Posted in Uncategorized
Tagged branding, creepy, Facebook, Facebook wants your brain, Instagram, Jeff Bridges is coming for your dreams, marketing, oh dear, opt-in is better than opt-out for engagement, privacy, The Dude abides
Have you seen Memento? Of course you’ve seen Memento. Because it’s awesome. Non-linear storytelling, intelligent writing, hot shirtless Aussies with tattoos — what’s not to like? I caught a glimpse of it the other day while channel surfing and it got me thinking.
Thinking morbidly, but thinking. Continue reading
My hiatus is about to come to an end. But before I return to serious social media-ing and bloggonating (Blogg O’Nating, by the way, is the worst leprechaun name ever), I thought I’d muse at you a little. Inspired by NASA.
Because seriously, this is beyond fantastic.
“But Steph,” you protest. “What does that disarmingly catchy parody have to do with my business? I’m not an astronaut!” You don’t have to be. You have content for days. Just gotta use what you’ve got. Continue reading